Question 1

What type of roofing is best for me?

Accepted Answer

There are many types of new roofing suitable for different environments, aesthetics and applications. Speak to one of our Roofbuddy consultants today and they will talk you through all the options, brands, prices, products and connect you with roofing companies to collect quotes on the right roof for your needs.

Question 2

Can Roofbuddy help me with a repair, repainting or maintenance?

Accepted Answer

At this stage Roofbuddy is only available for re-roofing, new build roofing and commercial roofing. In the future we intend to extend our service to repairs, maintenance and painting but at this stage quotes for these services are not available on Roofbuddy.

Question 3

What kind of guarantees and warranties are there?

Accepted Answer

Roofing has 3 important warranties to consider for your new roof. Perforation (the structure of the roofing) - usually 30 years. Paint (the aesthetics of the roofing) - usually 18 years. Workmanship (the quality assurance on the installation) - usually 5 years. These warranties vary between products, brands, companies and environmental category classification. Our consultants will talk you through all of this and make sure you understand what's available, what to expect and what to look out for.

Question 4

What is the Roofbuddy customer warranty?

Accepted Answer

Roofer default is an alarmingly common occurrence and the stakes are high for homeowners. If roofers are unable or unwilling to complete quoted works there is little homeowners can do about lost deposits or incomplete work. By adding the independent QA Check to your job you will have the added assurance of the Roofbuddy customer warranty; in the event of a roofer not having commenced any works or leaving quoted works unfinished, which works were agreed to by a customer and roofer through our platform, that customer will receive either:

Option 1

Roofbuddy's assistance to enter into a new agreement with another roofer to complete the quoted works, which option is more likely to occur when the quoted works are already underway; and
the amount required to pay for completed works under the new agreement that exceeds the quoted price (ie if it costs more to complete the quoted works, Roofbuddy will make up the shortfall so that the customer doesn't pay more than originally quoted); OR

Option 2

their money back, up to the value of $50,000 (including GST) per accepted quote, in respect of each Option above. We encourage you to review all terms and conditions that apply to Roofbuddy's customer warranty, which are found by{" "} Terms and conditions

Question 5

How long will my roof take to install?

Accepted Answer

Roofing jobs come in all shapes and sizes. Small garages and granny flats can be done in a day and bigger more complicated jobs can take a month or more. Our Roofbuddy consultant will be able to give you a good indication of what to expect in terms of job timeframe, disruption at the property and expected lead times.

Question 6

Why use Roofbuddy?

Accepted Answer

Getting quotes can be time consuming, confusing, inconvenient and disappointing. Here at the Roofbuddy marketplace we answer the phone, visit in person, take the time to talk through all the options and present you with competitive quotes from vetted roofing installation companies in New Zealand. When the job is finished, an independent qualified roofer (LBP) can check over the entire job and present you with a report; giving you confidence that everything is up to the manufacturers standards and the building code prior to final payment. Get practical assistance, quality assurance, impartial advice and support with Roofbuddy.

Question 7

How do I pay for my roof?

Accepted Answer

Payment can be made with all roofing partners via online bank transfer. Credit card payment may also be possible and Roofbuddy also has finance facilities available for you to look at; if you want to pay the investment off over time.

Question 8

Can I speak to a real person?

Accepted Answer

Roofbuddy specialises in real people. We answer the phone, visit your property and take the time to talk you through the entire process. Proceed with confidence knowing that you have the best information and quotes at your fingertips and impartial advice from a Roofbuddy consultant to assist you throughout the process.

Question 9

How does Roofbuddy work?

Accepted Answer

Roofbuddy makes roofing easy. First we speak with you in detail about the work you want done and establish the scope of work, what products you are interested in and when you would like the work done. Then we prepare a customised report and extensive description of the works (including photographs and measurements) for our roofing partners and obtain 5 competitive quotes for you on the job. We help you get booked in with your chosen roofing company and once they are finished the work a qualified roofer (LBP) will check over the entire job and present you with a report; giving you confidence that everything is up to the manufacturers standards and the building code prior to final payment.

Question 10

Who organises the scaffolding, guttering and other services?

Accepted Answer

Suppliers for these supplementary services differ depending on what roofing partner quotes on the job for your enquiry. Some roofing companies provide an all inclusive service and others have companies they use routinely for things like scaffolding and supplementary building works; so will quote them inclusive of their scope of works and organise it for you behind the scenes. We will talk you through the entire process and help you understand what you are getting for your money, how much you are paying exactly, any exclusions and inclusions on the job and who is responsible for each aspect of the job depending on your preferences.

Question 11

Who pays Roofbuddy?

Accepted Answer

Roofing is a high demand industry and roofing companies and roofers are extremely busy. Attracting customers, answering the phone, doing site visits and preparing quotes are very time consuming workloads for roofers. Many partner with Roofbuddy to streamline the quoting process and fill up their diaries with work. Along with our excellent customer service skills we have proprietary report generating software that helps for quoting accuracy. Roofing companies pay a fee to Roofbuddy to partner with us and receive the opportunity to quote on jobs listed with us.

Question 12

How do I know the job has been done correctly?

Accepted Answer

As part of our service, Roofbuddy offers a comprehensive third-party quality assurance (QA) check available upon request after every re-roof. If requested, an independent qualified roofer will carry out a full inspection of the completed work to ensure it meets all manufacturer standards and complies with the building code. You'll receive a detailed QA report, giving you added confidence before making your final payment.

Question 13

Is a Re-Roof right for me?

Accepted Answer

Re-Roofing is a large investment and a big decision. Advice can often be contradictory or biased; based on the services offered by specific companies or their preferences for the type of work they prefer. Roofbuddy offers ALL roofing services from Re-Roofing in any material, repairs & maintenance, membrane recoating, restoration and re-painting. We will offer impartial, unbiased advice disclosing the pro's and con's of each option catered to your specific requirements, budget and the current condition of the roof.

Question 14

What type of roofing material is best for me?

Accepted Answer

Re-Roofing can be done in all sorts of different materials and Roofbuddy offers every type of roofing material through our diverse marketplace of roofers nationwide. We offer a consultative service and will talk you through all the options, prices, warranties & aesthetics to help you decide what roofing best suits your property overall.

Question 15

What type of Guarantees and Warranties does a Re-Roof have?

Accepted Answer

Repairs and maintenance can often be throwing good money down the drain (or downpipe in this case). Re-Roofing gives you the assurance of a 30 year perforation (structural) warranty, 18 years on the paint and galvanisation and between 5-10 years on the workmanship from a qualified roofer.

Question 16

How long does Re-Roofing take and do I need to vacate the property?

Accepted Answer

Timeframes for Re-Roofing vary job to job and can range between 1 week to 6 weeks depending on size and complexity; job progress is also weather dependent. The roof will be replaced in sections ensuring that waterproofing is maintained at the end of each day's work. While there may be some disruption to the occupants (noise during the day, roofing materials on site, some rubbish to clear away) you do not need to vacate the property during Re-Roofing and once the job is finished everything will be left clean and tidy for you.

Question 17

What about scaffolding, spouting, carpentry and other services that might be required?

Accepted Answer

We use our proprietary roofing report and specification generator to ensure that every Roofbuddy quote is fully inclusive of everything you need to Re-Roof including extras like scaffolding, spouting and carpentry if required. Roofing companies vary greatly in their pricing and capabilities so with our large and varied marketplace we can cast the net wide and ensure you are getting competitive pricing from a roofer well suited to your specific Re-Roofing requirements.

Question 18

Do I need any insurance for Re-Roofing?

Accepted Answer

Insurance companies need to be notified of Re-Roofing works being undertaken, the schedule and time frame. A 'contract works policy' may need to be put in place for the duration of the roofing works if required by your insurer. Roofbuddy's partnered roofers are vetted and we ensure they hold public liability insurance sufficient to cover any direct cause claim event; however the undertaking of roofing works can invalidate a home insurance policy for the duration of the works (depending on the insurer). This can cause a gap in coverage for a claim event arising unrelated to roofing works but during the same timeframe of the roofing works is being done.

Question 19

What if my existing roof is Asbestos?

Accepted Answer

Roofbuddy has partners for asbestos removal and disposal that will work alongside Re-Roofing companies. If we suspect your roof may contain Asbestos we will organise a sample to be taken and return a report confirming if Asbestos is present in the roofing material. If this test returns positive we will open up your specifications to our Asbestos removal marketplace and coordinate the removal of the roofing by a certified removal company alongside the Re-Roofing.

Question 20

What type of roofing material is best for me?

Accepted Answer

Roofing can be done in all sorts of different materials and Roofbuddy offers every type of roofing material through our diverse marketplace of roofers nationwide. We offer a consultative service and will talk you through all the options, prices, warranties & aesthetics to help you decide what roofing best suits your property overall.

Question 21

What type of Guarantees and Warranties does a new roof have?

Accepted Answer

Your new house needs to withstand the elements for decades to come. Most roofing products we recommend give you the assurance of a 30 year perforation (structural) warranty, 18 years on the paint and galvanisation and between 5-10 years on the workmanship from a qualified roofer.

Question 22

Who is responsible for each part of the job relating to the roofing?

Accepted Answer

Typically for a new build the builder will be responsible for scaffolding & access & building the entire structure (substrate) that the roof sits on. From there the roofer would be responsible for installing netting (if required), paper and roofing material on top including flashings and all of the penetrations through roof for pipes and sky lights etc. In simple terms the builders work with the wood and the roofers work with the metal or tiles.

Question 23

How long does Roofing take and how do I work it into my project schedule?

Accepted Answer

Timeframes for roofing vary job to job and can range between 1 week to 6 weeks depending on size and complexity; job progress is also weather dependent. The roof will be installed after the substrate (purlins are installed) and prior to the internal fittings and electrics being installed inside. We recommend giving your roofer as much notice as possible and confirming the job early so they can lock the job into their schedule and avoid unnecessary project delays.

Question 24

How do I know my roofer has the right qualifications to sign off my new roof?

Accepted Answer

Every roofing business on the Roofbuddy marketplace must have a Licensed Building Practitioner associated with its account, held by the owner or a staff member and verified against the MBIE public register at onboarding. Re-roofing is not restricted building work in New Zealand and carries no licensing requirement.

Question 25

How can I keep my tenant dry without disrupting their business and costing them money?

Accepted Answer

If the tenant or occupants' business can't be disrupted, we have liquid membrane coating or hot roof options available that may meet the waterproofing KPI's and allow business continuity. Compare all the options in terms of product, profile, color, and suppliers. We work across all different types of roofing solutions and can give you impartial advice on everything that is available in the market for commercial applications.

Question 26

What type of roofing material is going to last the longest and be cost effective?

Accepted Answer

Commercial roofing can be done in all sorts of different materials and Roofbuddy offers every type of roofing material for commercial applications. We offer a consultative service and will talk you through all the options, prices, warranties & aesthetics to help you decide what roofing best suits your property overall.

Question 27

What type of Guarantees and Warranties does commercial roofing have?

Accepted Answer

For commercial properties, longevity is key. Most roofing products we recommend give you the assurance of a 30-year perforation (structural) warranty, 18 years on the paint and galvanisation, and between 5-10 years on the workmanship from a qualified roofer.

Question 28

How long will it take to roof a commercial building?

Accepted Answer

Timeframes for roofing vary job to job and fluctuate greatly depending on the size of the company you are dealing with. In order to secure the job, roofers may give optimistic appraisals of team size and timeframe to complete large projects and this can be highly disruptive to the occupants of a commercial building when they fall short. We can show a proven track record and give impartial advice regarding roofers' suitability for larger commercial projects so you can go into the project with confidence.

Question 29

What is the cost of a condition report?

Accepted Answer

Costing on condition reports depends on the size and complexity of the structure or facility you are looking for reporting on. Get in touch with one of our consultants today and we will prepare a proposal for you based on your reporting requirements and the target structure you need assessed.

Question 30

What is the purpose of condition reporting?

Accepted Answer

Often large investments are made on roofing that have been poorly considered. The purpose of condition reports is to make an accurate and complete assessment of the current state of a roofing surface and provide impartial feedback about the current condition, expected future performance and what remedial or replacement actions should be considered over a foreseeable future timeframe. Make informed decisions with a condition report.

Question 31

Who prepares my condition report?

Accepted Answer

For all condition reports, site visits are undertaken by a qualified roofer who feeds that information back to the team at Roofbuddy, who then utilise our proprietary software and reporting tools to deliver the condition report.

Question 32

How long will a condition report take?

Accepted Answer

Simple reports can be booked and returned inside a week and larger or more complicated reports may take up to a month. Speak with a Roofbuddy consultant today about your requirements and we should be able to give a firm indication of timeframe. Once you book a delivery timeframe will be established and we are committed to meeting our deadline for delivery for every customer.

Question 33

How much does internal gutter conversion cost?

Accepted Answer

Internal gutters were a huge construction mistake made in New Zealand and problems are arising for many homeowners now as a result of rusty and degrading internal gutters causing water ingress and severe damage to properties. Conversion of these systems was extremely expensive ($40,000+) until the cost effective nz designed RIGS system was introduced. Pricing is now affordable & the installation efficient and hassle-free, get in touch today to find out more.

Question 34

Is PVC plastic or metal guttering better for my house?

Accepted Answer

PVC and metal guttering have a similar expected lifespan and installation cost. There are differences in profiles, colors & aesthetics that can be worth considering and we can talk you through all those options when we get in touch.

Question 35

Why do I need gutter protection?

Accepted Answer

Gutter protection has myriad benefits. Reduce maintenance, increase gutter lifespan, keep rodents & birds out of a structure, stop decaying organic matter getting into the structure and rainwater system to name a few. Anyone who has large trees near their house will know how quickly gutters can get blocked and overflow, gutter protection is worth its weight in gold for keeping the rainwater flowing in the right direction.

Question 36

How many downpipes do I need?

Accepted Answer

Some houses have water overflowing because of lack of OR positioning of downpipes. It's important to get the right number of downpipes in the right locations to have the water clear properly. We can design and specify a solution to ensure the rainwater is heading in the right direction at all times.

Question 37

How much does asbestos removal cost?

Accepted Answer

Asbestos removal pricing can vary greatly depending on a large number of factors. Type of asbestos, type of structure, access requirements, condition of the material & geographic location around the country. We will discuss the requirements with you and be able to return prompt quotes back to you no matter the situation.

Question 38

Do I need to move out of a property as if asbestos is being removed?

Accepted Answer

There is no hard and fast rule here but it is definitely advisable not to plan any outdoor events during the process of asbestos removal at the property. Occupants are fine inside the structure or coming and going during asbestos removal but this will be discussed with you on a case by case basis by the removal company responsible for the health and safety plan at your property.

Question 39

Why do I need a clearance certificate?

Accepted Answer

Asbestos removal is heavily regulated so every single legitimate asbestos removal company is audited by a third party independent assessor on every single job. The purpose of this audit is to confirm the work was done is compliant and there is no contamination or risk at the property following the removal of asbestos.

Question 40

How do I organise asbestos removal to coincide with re-roofing or other works?

Accepted Answer

Roofbuddy specialises in making things easy for our customers. We will procure all the quotes for each part of the job you require & then handover to the respective companies so they can coordinate their scheduling, scaffolding, access and completion timeframes with each other - often times these companies have worked together before and will have a good track record of coordination and cooperation to complete these projects.

Question 41

Is asbestos even dangerous?

Accepted Answer

Yes. Asbestos, a confirmed human carcinogen that poses a dose-dependent cancer risk; with higher exposure and prolonged duration amplifying the likelihood of asbestos-related diseases. Inhaling significant amounts of airborne asbestos leads to conditions such as asbestosis, mesothelioma, pleural plaques, and cancers in the lung, larynx, and ovary. Symptoms encompass breathing difficulties and detectable lung scarring via x-ray. Overall, asbestos exposure correlates with increased potential for various serious health issues, emphasizing the importance of minimising contact with this hazardous substance and removing it from living or working spaces.

Question 42

When they take off an asbestos roof what if it rains?

Accepted Answer

Asbestos removal and re-roofing is a project requiring excellent cooperation and coordination between the different companies involved & planning with respect to weather events. The project will either be done in stages or tackled in one go, the handover between the roofer and asbestos removal company may involve temporary waterproofing measures or strict timelines for arrival to execute required works and secure the roof for waterproofing. The companies we work with have an excellent track record of execution on these projects so you can proceed with confidence.

Question 43

How much does a leak assessment cost?

Accepted Answer

A leak assessment costs $199 including GST. This includes travel and time on site to inspect and diagnose the cause of the issue. These findings will be discussed with you and presented in writing on request. In some cases the issue can be fixed on the spot for no additional cost; but often the repair will require that we specify specific materials and labour that our roofing marketplace will quote on soon following our visit.

Question 44

How long will it take to fix the issue?

Accepted Answer

Solutions to leak issues can be as simple as a 5 minute fix or as comprehensive as a complete roof replacement. Once we have inspected the property and diagnosed the issue we will be able to provide pricing promptly via actionable quotes on any viable repair, membrane or replacement options and get you booked in to have this done ASAP.

Question 45

Is maintenance going to prevent leaks in the future?

Accepted Answer

Absolutely. Chances are if you have had one leak there are more in the pipeline for your roof. We will not only assist in diagnosing and repairing any immediate issues; we will advise and provide quotes on recommended maintenance, upkeep, membrane or replacement steps that you should consider either instead of a repair or alongside one.

Question 46

Is a leak assessment and repair covered under insurance?

Accepted Answer

Insurance claims have mixed success with regards to leak repair requirements. In a large number of cases a leak is caused by deferred maintenance or roofing that is overdue for replacement. However if an event has caused damage to a roof (severe storm or wind event for example) then insurance is definitely likely to cover it, we can talk you through the situation in detail and provide the paperwork and quotes you need for your insurance claim as required.

Question 47

Is Guardian Seal right for me?

Accepted Answer

Guardian Seal is a revolutionary new liquid membrane roof coating that works on many different roofing surfaces in various conditions; Guardian Seal has a large number of applications however if the underlying condition of the roof isn't sufficient to support the membrane a warranty cannot be provided on the application. We will discuss all the details with you and make a detailed assessment for the suitability of Guardian Seal for your property and provide these details as part of your quote.

Question 48

How can I pay for my Guardian Seal roof restoration?

Accepted Answer

Payment can be made via online bank transfer, credit card or using our interest free payment plans if you want to pay the investment off over time. We will discuss these options with you and you can let us know which financial solution best suits you.

Question 49

Can I speak with a real person?

Accepted Answer

The team at Guardian Seal specialise in real people. We answer the phone, visit your property and take the time to talk you through the entire process. Proceed with confidence knowing that you have the best information and an accurate quote at your fingertips. Receive professional advice from a knowledgeable roofing consultant to assist you through the process.

Question 50

Can I drink tank water after Guardian Seal has been applied to my roof?

Accepted Answer

Guardian Seal is a high-performance polyurethane acrylic water-based membrane solution that is completely VOC free (NO volatile organic compounds). It's completely safe to walk on and consume rainwater collected from a roof after the application of Guardian Seal.

Question 51

What type of Guarantees and Warranties does Guardian Seal have?

Accepted Answer

Guardian Seal and Guardian Seal Pro have different warranties depending on the circumstances that can vary depending on the application. Provided the underlying roof condition is sufficient to support the membrane typically a 2 coat application will carry a warranty of of 10 years or an optional 3 coat application that can be warranted for up to 15 years is possible. We will clarify the warranty on a case by case basis and include this information in your quote for your reference.

Question 52

How long does Guardian Seal take to install?

Accepted Answer

Guardian Seal liquid membrane applications start with a chemical clean to kill off moss and mold, then a thorough waterblast to clean the entire surface. From there patching, masking off and drop sheets are used to prepare the surface & a rust buster treatment is applied to stop any further degradation of the roofing material. Two coats of self-priming liquid membrane coatings to follow and complete the coating system. This process typically takes between 2-4 days end to end and is weather dependent.

Question 53

Do you need scaffolding to apply Guardian Seal?

Accepted Answer

Scaffolding is not often required for Guardian Seal installations under 25 degrees however health and safety compliance is on a job by job basis and we will discuss this with you in person and include the requirements in your quote to ensure safety protocols are upheld across all applications and your quoted price is all inclusive of everything needed to get the job done.

Question 54

What if my existing roof is Asbestos?

Accepted Answer

Guardian Seal can be used to encapsulate asbestos roofing locking in the toxic materials and making it safer. We can't water blast the roof first however moss / mould killer is applied first then Guardian Seal can be applied over the roof, sealing in the asbestos and giving all the normal aesthetic, waterproofing and warranty benefits along with encapsulating the asbestos.

Question 55

What about related roofing works I may need?

Accepted Answer

Guardian Seal is powered by Roofbuddy; so we can offer advice and solutions across all roofing disciplines. From re-roofing, repairs, condition reporting, structural, asbestos removal, solar and anything else related to roofs! We provide impartial advice and quotes across all roofing disciplines.

Question 56

What is the Roofbuddy customer warranty?

Accepted Answer

Roofer default is an alarmingly common occurrence and the stakes are high for homeowners. If roofers are unable or unwilling to complete quoted works there is little homeowners can do about lost deposits or incomplete work. By adding the independent QA Check to your job you will have the added assurance of the Roofbuddy customer warranty; in the event of a roofer not having commenced any works or leaving quoted works unfinished, which works were agreed to by a customer and roofer through our platform, that customer will receive either:

Option 1

Roofbuddy's assistance to enter into a new agreement with another roofer to complete the quoted works, which option is more likely to occur when the quoted works are already underway; and
the amount required to pay for completed works under the new agreement that exceeds the quoted price (ie if it costs more to complete the quoted works, Roofbuddy will make up the shortfall so that the customer doesn't pay more than originally quoted); OR

Option 2

their money back, up to the value of $50,000 (including GST) per accepted quote, in respect of each Option above. We encourage you to review all terms and conditions that apply to Roofbuddy's customer warranty, which are found by{" "} Terms and conditions

Question 57

Who is eligible for the Roofbuddy customer warranty?

Accepted Answer

Any existing Roofbuddy customer who is an owner of a residential home who has accepted a quote through our platform, and who has met all its contractual obligations as referenced below.

Question 58

How do I ensure I remain eligible for the Roofbuddy customer warranty?

Accepted Answer

By meeting all your obligations under our Terms of Use , Roofbuddy customer warranty and privacy policy . Review these obligations carefully, and in particular clauses 4 ("Eligible Customer") and 7 ("Eligible Customer's Obligations") set out in the Roofbuddy customer warranty and rest assured that if you meet your obligations that we will meet ours. The most important thing is to not deviate from the payment terms on your accepted quote OR make final payment on a quote prior to the completion of our Quality Assurance check at the end of the job.

Question 59

When would I need to submit a Roofbuddy customer warranty claim?

Accepted Answer

The first priority is to work with the roofer whose quote you accepted regarding your complaint or dispute. Often interruptions like weather, supply of material, labor shortages or unforeseen family issues can cause havoc for companies and they drop the ball or get behind on jobs. Most often with some patience they can get back to 'business as usual' and will be able to complete the quoted works.

If things drag on for a long time or you are unable to get contact with the roofer/company in question for extended durations; this would be the right time to discuss with us your dispute with the roofer (which could take up to 40 days to resolve by Roofbuddy) and a possible Roofbuddy customer warranty claim with us.

In any case, you must make a valid claim with us under the customer warranty within 12 months of becoming aware of the facts or circumstances giving rise to your dispute with a roofer and provide Roofbuddy with relevant information and documents about your dispute.

Question 60

What would be the timeframes on an outcome if I submit a claim?

Accepted Answer

Up to 30 business days are allowed for assessment of a claim (which timeframe could in practice be in addition to the 40 days allowed under the Terms of Use for Roofbuddy's initial attempt at resolving the dispute between a customer and relevant roofer) so we can fully understand the situation and work with the customer and the roofer/company to facilitate the most direct pathway to completion of works or the return of funds if appropriate.

How a customer can ensure we are able to process the claim efficiently is by providing Roofbuddy with full and complete details relating to a claim and responding to all of Roofbuddy's requests for information promptly. This will enable us to help facilitate a solution as promptly as possible. Roofbuddy will notify the customer once the claim under Roofbuddy's customer warranty has been accepted, and of Roofbuddy's proposed actions and payments (if applicable) in relation to that accepted claim.

Question 61

Who should I speak to if I need to make a Roofbuddy warranty claim?

Accepted Answer

If you need more information or have any questions about a Roofbuddy warranty claim, or think you may need to make a claim, please contact hello@roofbuddy.co.nz and the right person will be in touch to discuss this with you.

Question 62

What is a QA Check?

Accepted Answer

A QA Check is a post-installation quality assurance inspection carried out by an independent qualified roofer. It's an independent service to check the quality of the completed roof. The QA Check is shared directly with you and your chosen roofer to notify them of anything that they may have missed, or has been installed incorrectly.

Question 63

Why get a QA Check?

Accepted Answer

Roofbuddy marketplace users who order a QA Check and follow the agreed payment schedule are automatically covered by the Roofbuddy Customer Warranty*, ensuring against roofer default. More importantly a QA Check provides peace of mind that your job meets industry standards.

Question 64

Who does the QA Check?

Accepted Answer

All QA Checks are carried out by qualified roofers independent from both Roofbuddy and your chosen roofer. This ensures an unbiased assessment.

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